Float - Support Dashboard

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Waiting Time

My waiting time: 12 minutes

The average wait time for the support team is about 26 minutes.

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Assigned

32 of 254 tickets assigned to me

The average number of daily tickets assigned to you is around 21 / day.

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Escalation

0 of my tickets are escalated

There is currently a total of 52 escalated tickets that have been found.

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Channels

My Team

Elsa Walker

Lvl 3 support

Mike Delano

Lvl 3 support

Emily Cheng

Lvl 2 support

Craig Daniels

Lvl 2 support

Nataly Simonov

Lvl 1 support

Lucy Fieldman

Lvl 1 support

Ron Schwartz

Lvl 1 support

Resources

Documentation

Technical overviews, how-tos and tutorials, release notes and support material.

FAQs

DevOps and development guidelines to help you get started fast.

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Messages

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My Schedule

April 2024

My Team

Waiting Time

Assigned

Escalation

Channels

My Team

Elsa Walker

Actions

Mike Delano

Actions

Emily Cheng

Actions

Craig Daniels

Actions

Nataly Simonov

Actions

Lucy Fieldman

Actions

Ron Schwartz

Actions

Resources

Documentation

FAQs

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